FAQs
Frequently asked questions
Common questions about our company, our floors, and how installation works.
What types of flooring do you install?
We specialize in Luxury Vinyl Plank (LVP), Engineered Hardwood, Carpet, and Tile. Each option comes in a variety of styles, colors, and finishes to fit your home and lifestyle.
Do you offer free estimates?
Yes! We provide free in-home estimates to help you explore your flooring options and get an accurate quote before making any decisions.
How long has Brothers Flooring been in business?
We have over 12 years of experience serving homeowners in Knoxville, TN and surrounding areas with professional flooring services.
Do you handle both residential and commercial projects?
Yes. We handle residential, commercial, and multi-family projects across the Knoxville area. Contact us to discuss your specific needs.
What areas do you service?
We proudly serve Knoxville, TN and the surrounding communities. If you're unsure whether we cover your area, give us a call — we're happy to help.
What is Luxury Vinyl Plank (LVP), and why is it popular?
LVP is a waterproof, durable flooring option that mimics the look of hardwood. It's resistant to scratches and wear, making it a great choice for busy households with kids or pets.
What is the difference between Engineered Hardwood and Solid Hardwood?
Solid hardwood is made from a single piece of wood, while engineered hardwood has a layered core with a real wood surface. Engineered hardwood is more stable and can be installed in areas where solid wood may warp, like basements.
Is carpet still a good option for homes with kids and pets?
Absolutely. Many modern carpets are stain-resistant and durable while providing softness, insulation, and comfort underfoot. Pairing carpet with premium padding helps extend its life.
Is tile flooring waterproof?
Yes. Tile is naturally water-resistant, making it ideal for kitchens, bathrooms, laundry rooms, and other high-moisture areas.
How do I know which flooring is right for my home?
Our team will walk you through the pros and cons of each flooring type, considering your lifestyle, budget, and design goals. We'll help you choose the best fit for your space.
Do you offer financing options?
Yes! We've partnered with Synchrony to provide flexible financing so you can enjoy your new floors now and pay over time.
How long does flooring installation take?
Installation time depends on the size of the project and the type of flooring. Many projects can be completed in just a few days. We'll provide you with a clear timeline during your estimate.
Do you remove old flooring?
Yes. We handle the removal and disposal of your old flooring as part of our installation process, making the experience hassle-free for you.
How do I care for my new floors?
Maintenance depends on the type of flooring you choose. LVP requires simple sweeping and mopping, engineered hardwood should be cleaned with wood-safe products, carpet benefits from regular vacuuming, and tile just needs sweeping and occasional mopping. Our team provides care tips for each floor type.
Why should I choose Brothers Flooring, Inc over other flooring companies?
We combine over a decade of experience with personalized customer care, premium products, and expert installation. As a locally owned business, we're committed to quality, reliability, and helping Knoxville homeowners create spaces they love.
Still have a question? Contact us — we're happy to help.